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Shipping Policy

🚚 Shipping Policy

Effective Date: [03/08/2025]
Company Name: MC GROUP
Website: [www.mcgrouptrade.com]
Contact Email: mcgroupasset@gmail.com

Thank you for shopping with MC GROUP. Below you’ll find all the details about how we process and ship your orders.

📦 Shipping for Physical Products

  • We ship all physical orders within 2–4 business days after payment is confirmed.

  • Estimated delivery time is 4–10 business days, depending on your location in India.

  • Orders are shipped via trusted courier partners with tracking information provided by email or WhatsApp.

  • Prepaid orders only are eligible for shipping. We currently do not offer Cash on Delivery (COD).

⚠️ Important Notes:

  • Please ensure your address and phone number are entered correctly at checkout.

  • Orders with incorrect or incomplete addresses may be delayed or cancelled.

  • Once an order is shipped, the delivery cannot be redirected or cancelled.

🧾 Shipping Charges

  • Flat rate shipping may apply based on the product or total cart value.

  • Shipping charges (if any) will be shown clearly at checkout before payment.

📲 Shipping for Digital Products

  • All digital products (eBooks, downloadable content, access codes) are delivered instantly via email or your MC GROUP account dashboard.

  • No physical shipping is involved for digital items.

  • If you do not receive your digital product within 15 minutes, please check your spam/junk folder or contact us.

❌ Undelivered Orders

If your order is marked "delivered" but you haven’t received it:

  • Contact our support team within 48 hours.

  • We will assist you in verifying and resolving the issue with the courier partner.

📬 Contact for Shipping Support

Have a question about your order delivery?
Reach out to us at:

📩 Email: mcgroupasset@gmail.com
 

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