Shipping Policy
🚚 Shipping Policy
Effective Date: [03/08/2025]
Company Name: MC GROUP
Website: [www.mcgrouptrade.com]
Contact Email: mcgroupasset@gmail.com
Thank you for shopping with MC GROUP. Below you’ll find all the details about how we process and ship your orders.
📦 Shipping for Physical Products
-
We ship all physical orders within 2–4 business days after payment is confirmed.
-
Estimated delivery time is 4–10 business days, depending on your location in India.
-
Orders are shipped via trusted courier partners with tracking information provided by email or WhatsApp.
-
Prepaid orders only are eligible for shipping. We currently do not offer Cash on Delivery (COD).
⚠️ Important Notes:
-
Please ensure your address and phone number are entered correctly at checkout.
-
Orders with incorrect or incomplete addresses may be delayed or cancelled.
-
Once an order is shipped, the delivery cannot be redirected or cancelled.
🧾 Shipping Charges
-
Flat rate shipping may apply based on the product or total cart value.
-
Shipping charges (if any) will be shown clearly at checkout before payment.
📲 Shipping for Digital Products
-
All digital products (eBooks, downloadable content, access codes) are delivered instantly via email or your MC GROUP account dashboard.
-
No physical shipping is involved for digital items.
-
If you do not receive your digital product within 15 minutes, please check your spam/junk folder or contact us.
❌ Undelivered Orders
If your order is marked "delivered" but you haven’t received it:
-
Contact our support team within 48 hours.
-
We will assist you in verifying and resolving the issue with the courier partner.
📬 Contact for Shipping Support
Have a question about your order delivery?
Reach out to us at:
📩 Email: mcgroupasset@gmail.com